Membership Policy
This Membership Policy explains how membership with KokoRocks works, the different membership options available, and what members can expect from us and what we expect from our members.
KokoRocks is a trading name of KokoRocks Limited. Throughout this Policy, “KokoRocks”, “we”, “our” and “us” refer to KokoRocks Limited.
This Policy applies to all KokoRocks memberships and should be read alongside our Terms & Conditions, Privacy Policy, Refund & Cancellation Policy and any other applicable policies.
By applying for, purchasing or renewing a membership, you acknowledge and accept this Membership Policy.
Effective Date: 31 July 2026
Last Updated: 31 July 2026
Version: 1.0
Eligibility
Membership is open to:
- Independent fashion brands
- Fashion boutiques
- Approved service providers supporting the fashion industry
- Other businesses accepted by KokoRocks as part of the ecosystem
KokoRocks reserves the right to approve, refuse, suspend or terminate memberships where necessary to protect the quality, integrity and reputation of the KokoRocks ecosystem.
Membership Benefits
Depending on your membership level, benefits may include:
- Directory listing
- Business introductions
- Networking opportunities
- Events and workshops
- Marketing opportunities
- Business support
- Access to ecosystem resources
- Priority referrals (where applicable)
Membership benefits may vary depending on your chosen plan.
Membership provides access to opportunities, introductions and support. While KokoRocks works to connect members with relevant people and resources, outcomes will vary depending on each business, and no specific commercial result is guaranteed.
Member Responsibilities
Members agree to:
- Keep their information accurate and up to date.
- Conduct business professionally and ethically.
- Treat other members with respect.
- Respond honestly to enquiries and introductions.
- Not misuse the platform or directory.
- Comply with all applicable laws and regulations.
Membership Fees
Membership fees are payable in advance according to the selected membership plan.
Failure to maintain payment may result in suspension or cancellation of membership benefits.
Renewals
Memberships renew automatically unless cancelled before the next billing date.
Members are responsible for ensuring their payment details remain current.
Changes to Membership
Members may request to upgrade or downgrade their membership where available.
Changes may take effect immediately or from the next billing cycle, depending on the membership plan.
Suspension or Termination
KokoRocks reserves the right to suspend or terminate membership where a member:
- breaches these policies;
- provides false or misleading information;
- behaves dishonestly or unprofessionally;
- damages the reputation of KokoRocks or other members; or
- fails to pay membership fees.
Where appropriate, we will attempt to resolve issues before taking action.
Changes to Membership Benefits
As KokoRocks continues to grow, membership benefits may evolve. We may introduce, amend or remove benefits to improve the ecosystem. Any significant changes will be communicated to members where appropriate.
Contact Us
If you have any questions about this policy or our services, please contact:
Email: info@kokorocks.co.uk
Telephone: 0203 929 6844